1. Introduction

Birmingham Used Car Center (“we,” “our,” or “us”) operates a lead-generation website designed to connect consumers with automobile dealerships and automotive service providers. We respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit information through our forms.

2. Information We Collect

We may collect the following types of information when you voluntarily provide it:

• Full name
• Phone number
• Email address
• City, state, or ZIP code
• Vehicle preferences or purchase-related information
• Appointment or inquiry details

We may also automatically collect limited technical data such as IP address, browser type, device type, pages visited, and approximate location (derived from IP) for analytics and security purposes.

3. How We Use Your Information

We use the information collected to:

• Respond to inquiries and requests
• Schedule appointments or follow up on vehicle interest
• Connect you with automobile dealers or automotive partners
• Provide customer service and support
• Send transactional and informational communications (including SMS, if consent is provided)
• Improve website performance, marketing, and user experience
• Prevent fraud, abuse, and security incidents

We do not sell your personal information to third parties for unrelated marketing purposes.

4. SMS & Communications Consent

If you provide your mobile number and consent to receive text messages, we may send messages including appointment reminders, inquiry follow-ups, and customer service updates. Message frequency varies based on your interaction.

• Message and data rates may apply
• You can opt out at any time by replying STOP
• You can request help by replying HELP
• Consent to receive text messages is not required as a condition of purchase

5. Sharing of Information

We may share your information with:

• Partner dealerships or automotive service providers related to your inquiry
• Service providers that assist with website hosting, CRM systems, analytics, and communications
• Legal or regulatory authorities if required by law or to protect rights and safety

We require partners and service providers to handle your information in a manner consistent with this Privacy Policy.

6. Cookies & Tracking Technologies

We may use cookies, pixels, and similar technologies to analyze traffic, improve marketing effectiveness, and enhance your experience. You may disable cookies through your browser settings, though some features may not function properly.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights & Choices

You may:

• Request access to or correction of your personal information
• Request deletion of your personal information, subject to legal obligations
• Opt out of communications at any time

To make a request, contact us using the information in Section 12.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact us:

Birmingham Used Car Center
Website: https://birminghamusedcarcenter.com
Email: customers@birminghamusedcarcenter.com
Phone: 205-000-0000